Monday, April 23, 2007

CONFLICT WITH A POSITIVE RESULT

It’s amazing to ascertain that some things that we take for granted really matter in our lives and have impact on our lives. I discovered that most of us do not know how to deal with conflicts and yet we deal with it everyday at home or workplace. Many of us believe that conflicts are always associated with negative behaviour. Berenice Dela Crox one of the presenters in this week’s session put some logic in us when she cited that conflict could result into optimum productivity if kept at the average level. This means that conflict helps the people involved to come up with the solution which can improve the productivity.

Generally we believe that conflict could result into low productivity because people are not aiming for one goal and are not working as a unit but as individuals. On the other hand it was interesting to learn that conflict can also be associated with positive results. At a work place there are people from diverse backgrounds, cultures, different principles, ideas and beliefs. When such people get involved in a conflict, they come up with different ideas and points of view. Thus one can learn from other people’s point of view and ideas if the conflict is handled in an assertive way. It can also be a learning experience or a catalyst to change productivity of people, if an organisation has a good conflict management in place.

However one has to realise that the conflict has to be on things which matter not petty things that do not add value to the organisation.

3 comments:

Valentin said...

Dear Beauty, I see that you have captured well the main ideas of Berenice de la Croix about conflict management and conflict resolution.
Indeed, you have understood well that conflict could be often associated with achieving positive results. In fact, I believe that a small conflict (or one that does not escalate into a scandal or a warfare) is always necessary. It brings up things that both parties have been unhappy about and they have been silent about.
As a result, they both know where they went wrong and respectively what they need to do in order to improve their relationship. Thus, a small conflict is always a good thing, especially in the family or in a relationship.

Ijeoma Uche-Okeke said...

Hi, Berenice gave me a lot to chew on. I always looked at the word 'conflict'in association to wars and civil disputes and so on. Yet as you say we deal with it every single day. Linking it with yesterday's session on stress management with Shameen naidu of CCDU,I realised that these two elements are factors that affect us through out our natural lives, yet most of us ignore the signs until it is too late. What a good lesson to learn.

Thomas Blaser said...

ja, tension can be good. Its like we need to be under pressure to perform, like handing in assignments on time. Also, in a team, you need some tension, a positive tension that motivates you to do more.